Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

OPERATIONS
: f5 D) j. h; D& ]" T& l% j6 V•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
1 I+ Q8 A  ^! |! a  K" N& ]$ b•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
4 V# C$ d6 y+ y2 a# Z5 j% c•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
* H( [* X  Z2 x& _- S' G; z•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
8 K6 a7 `, s; i- D•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
3 r5 k4 t0 K6 B& I/ j* u% y  J•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
! k6 k7 c" r' @& b1 {•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
( q+ X7 z: I5 _. G9 U4 {•        Provide feedback on volunteers’ performance, as appropriate
  S6 ?2 _; [8 ^4 l7 Z; B( |•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
4 Z: K! C6 r1 I5 s1 q6 q•        Develop resource and orientation materials for Volunteer Services
  z+ R8 s8 G% t: A0 v4 H5 C# `•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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8 r5 i/ ~" B0 }# q) x3 lFINANCE
9 }7 C1 m8 F; e  Z* A* G•        Ensure the program operates within approved budget and be familiar with potential variances
1 e7 i" S. {/ b( k•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
; l, L: Z+ \0 |8 _•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
; h3 U" \0 J1 @1 u, R•        Follow up with correspondence to outside agency volunteers as appropriate
8 N* e8 k  @7 M/ o- Y* C5 D•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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% ]+ ]' b6 y5 W* t0 i( e0 B  b. {5 @Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
& }; C$ N3 g5 }$ }•        Excellent organizational skills and multi-tasking ability
. Q6 J& e  n! s, X+ F! t( h•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

) G% L. ^  I# M! ]How to apply:
% h9 }- e8 J/ PPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
& T/ d  D) H. \( u$ gApplication deadline: October 29, 2010