[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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& A8 O' l5 \7 ~( m/ |% m# B0 ]5 K( n' ePosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
/ B8 B7 }. G% {1 {4 b# W, _0 RAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
1 i0 \. V% [% o7 Y6 W. k. J" b•        Take and deliver messages to the staff of ASSIST
' `- q' D! I; i/ m- r3 R•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
& h% ?2 `- v: C* o0 `+ a•        Perform general clerical functions such as photocopying and faxing documents
* w, W# D& o1 V/ ~$ ^•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
+ Y  }! _, R9 m! n9 K•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
$ @9 O) Q7 A; w7 r0 V•        Attend meeting and training to stay current on immigrant settlement matters
/ K+ s% n" H) F, g9 e•        Maintain front counter service files
: {. s# D8 m7 I  c8 H: C2 r3 H•        Perform general office duties as assigned
; S3 B, O. w' o& q7 [/ B2 G6 i) P•        Report to ISP Program Manager

  ~1 S% K% t% S6 N+ m* A3 |# IKnowledge, Skills and Abilities Required:
; J3 B( f: I% _- n" c; K•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
2 G) D! E" O, H0 k' O' g- T•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
. D  K( i# Q+ M" r•        Microsoft Office operation skills- Excel, Word, Outlook
- V" S% A/ g& Z( J# ^. b/ a•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

$ L' W$ w# k" VQualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
: V) Q9 {  _8 H. x•        Demonstrate workplace maturity and professionalism
$ O5 e5 |1 L+ ]" p. x$ i9 r$ E•        Ability to work well under minimal supervision
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# {7 b; l' H; D( v4 G2 r. CPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.