Technical support analyst - systems (Consultant)

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Terms of Employment: Permanent, Full Time, Day
        Salary: To be negotiated, Bonus, Other Benefits
$ ~8 x' j& C2 I3 q0 l# X$ U, Q        Anticipated Start Date: As soon as possible
& B7 u# i7 _4 K4 m& o& D- [        Location: Edmonton North, Alberta (1 vacancy)
        Skill Requirements:
               
Education: Completion of college/CEGEP/vocational or technical training
/ @& K: ]" a! w' b; |% _Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 0 - 6 months
Languages: Speak English, Read English, Write English
Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Computer an Technology Knowledge: Windows, Hardware, Networking software, Networking hardware, Networking security , Intranet, Internet, Servers, Applications - desktop, Applications - enterprise, Security software, Word processing software, Spreadsheet software, Presentation software, Office Suites, Mail server software, Web site creation and management software, Database software
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Manual dexterity, Attention to detail, Combination of sitting, standing, walking
8 c% U9 m+ `5 d& L2 n& @Transportation/Travel Information: Own vehicle, Willing to travel regularly, Willing to travel cross-border, Willing to travel overnight, Valid driver's licence, Travel expenses paid by employer
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information: Mail or e-mail resume and salary expectations with "Technical Consultant - Edmonton" in the subject line. Please visit our web site for all details and open positions
        Employer: Diamond Municipal Solutions
9 e/ u; x- @+ M3 ]        How to Apply:
& K& ^7 b+ l& N8 v7 i8 \6 t, e        Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
, N/ k( @/ o2 g/ w! j" G       
        Contact Name: Wes Pogorzelski
       
+ P9 \& ]% c/ K+ xBy Mail:
       
( `+ M- F5 S* _4 `: G+ z3 k3 Elm Street, suite 1
Paris, Ontario
2 h' K2 R9 I( V/ b' Y9 UN3L 2L6
        By E-mail: hrparis@diamondmunicipal.com
/ ]. p/ X3 N1 g/ K9 x! s        Business Profile: Diamond is a Microsoft partner and leader in municipal software solutions. We consult, install/implement, train and support the Microsoft Business Solution along with our own suite of products.
/ O9 J- _- y2 r* z; A. `2 P; K5 o        Web Site: http://www.diamondmunicipal.com
        Advertised until: 2007/08/17