俺公司招：IT Manager ，详情如下：

年轻的心

此信来自公司人力资源部经理:
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1 X1 @* B/ A% u) C7 D+ O/ iAs you know, we are now recruiting for a full-time IT Manager for our Edmonton office.
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I have enclosed the job description, so please feel free to pass it on to anyone you know that may be interested. Please let me know if you have any questions.


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Madeleine Hiltz
Human Resources Manager
4 z/ [: V& ?  ^$ L. B$ Y) ZT (780) 468-3604 (Direct)
T (780) 440-6600
/ Y+ f/ }6 w8 \% S- }" Y# I, A: V" NT (800) 661-0066
( v. q$ K( C2 \4 QF (780) 440-2538
) M$ Y9 ~; M+ `! G" BE madeleine.hiltz@applusrtd.ca
- y, d4 {& |% Rwww.ApplusRTD.com <http://www.applusrtd.com

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* g$ W! F; z' B$ dJob Description: IT Manager
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Department: Administration
Last Update: November 15, 2007
Reports to: Controller
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Job Summary:
* S6 Q* I5 F. |$ \' J" `Reporting to the Controller, the IT Manager will be responsible for the proficient functioning of all network services, hardware and peripherals
3 Z, I4 z  w$ J6 F% z$ Jin accordance with organizational policies and goals.
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! B1 L$ N% k1 |+ M$ RIs also responsible for documentation of all network systems hardware and software including, network systems overview, license tracking and renewal, asset tracking, etc. Keeps computer equipment, hardware, and software updated to meet organizational needs.
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7 ^  r0 q- m) U+ p- zThe IT Manager, identifies the needs of the organization, deals with issues proactively and provides solutions, while developing a high level of organizational efficiency. Ensures superior customer service and professional corporate representation is provided at all times.

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3 r# o# }% t- ?  p8 uThe IT Manager is responsible for all aspects of personnel management for the support staff in the department. Due to the nature of this position, long or irregular work hours as well as on-call support may be required.
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Essential Duties and Responsibilities:
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Develops and maintains company IT policies and procedures relating to various areas, including, security, user guidelines, purchasing, etc.
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Develops and maintains network systems documentation including systems overview, license tracking, asset tracking, etc.
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/ A0 w, k0 p& [% [/ _' L3 d2 SReviews, recommends, and implements any hardware or software conversions, upgrades, etc.
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% R+ I5 h+ Z% E* I9 P6 P3 |# QEvaluates user needs and system functionality.
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0 z: ]# U1 b# M  c& L% OPlanning and management of the IT budget.
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9 Q7 @7 Z1 C/ S7 d/ l6 OSources computers, printers and computer related consumables; obtaining competitive prices from suppliers, where appropriate, to ensure cost effectiveness; builds and maintains vendor relationships and manages the purchase of hardware and software products.
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9 C+ W5 _5 M: R" Z3 x! |8 ~( mScheduling of upgrades and security backups of hardware and software systems.
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# c! C- y1 v% a2 d+ O. m7 H# {: [Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
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$ l$ k3 q# H6 d  {7 sEnsures the smooth running of all IT systems, including anti-virus software, print services and email provision.
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, j$ R! l* j) Q# j2 q% S$ jEnsures that software licensing laws are adhered to.
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( H* K0 a9 P( A) QProvides secure access to the network for remote users.
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Ensures the security of data from internal and external attack.
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: H" T# D  b/ z& F: _Provides users with appropriate support and advice; interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner while maintaining positive relationships.
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+ t  x3 Z* c& a- u& YManages crisis situations, which may involve complex technical hardware or software problems.
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Directly supervises department support staff and handles all aspects of personnel management - recruiting, training, mentoring, coaching, discipline, recommending terminations along with assignment and supervision of work.
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* q7 d7 N* y- SKeeps up to date with the latest technologies and emerging industry practices.
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3 R7 G; T# k+ g6 i/ ^9 KServes as main point of contact on all IT-related matters for the office assigned.
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8 c6 _% X; `! u7 n9 g7 |- W3 ]Provides third line assistance/backup response to security alarm calls for Edmonton office location.
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Functional Competencies:
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Knowledge and experience in W2000/W2003 server administration including Active Directory.
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Knowledge of TCP/IP Networks.
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Knowledge with server management including capacity planning and monitoring.
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8 S; W/ L' i+ u% u! a: NAbility to perform performance monitoring and tuning.
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Knowledge of network concepts such as network protocols, switches, routers.
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* k: [+ d/ M+ TKnowledge and experience with Windows NT/2000/2003 operating systems including Active Directory.
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9 a+ V+ M2 Y8 XKnowledge of Microsoft Windows 2000 Professional, MS Outlook, Windows 9X, Internet Explorer and backup software.
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. Y  h, Y0 ^: ~  V. b; h- KKnowledge of MS security including patches and virus deployment.
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Knowledge of ITIL (IT Service Management).
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2 _9 p. T0 I' m! a" PAbility to provide Hardware servicing and maintenance.
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Core Competencies:
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7 {) k8 m. \5 k" I% o% K- T: MCommitted to professionalism and excellence in customer service.
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Outstanding relationship management skills and the ability to access and accurately respond to client needs.
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Committed to team goals and success through cooperation.
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Strong organization skills; ability to plan, coordinate and monitor a significant number of simultaneous tasks in an environment of shifting priorities.
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Exceptional problem solving skills.
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2 z( `/ K) T8 ]. j7 rAbility to exercise sound judgement and decision-making.
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) K! }7 }6 F4 b- v/ d1 B1 N0 VCommitted to continuous development of skills and knowledge.
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2 v% t, B3 k1 Q. D, Y# IExceptional listening and communications skills.
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  S- E$ C5 S4 y: P2 ~Capable of prioritizing and multi-tasking in trouble priority driven environment.

Education and Experience:
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Related Bachelors degree or post-secondary education.
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A minimum of 5 years experience providing server administration and customer (staff) support or related area which includes 1 – 2 years of management or supervisory responsibilities.
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MCSE 200 Certified.
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! h. ?* ]4 F0 |- @Microsoft 2003 Server.
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: P7 c6 K4 _. R1 w. F$ m. @SMS 2.0 – System Management Server.
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  H# |: }, x+ y8 Y  d3 CTCP/IP.
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Active Directory.
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- y9 Z9 T9 g& L: r8 PMicrosoft Exchange 2000/2003.
' T) N/ A! a0 y( t  X( x9 Y( QSQL – Database Server.

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