Receptionist

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Receptionist

' C2 g/ R8 m3 j# V$ T- WThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

& l9 W0 k8 e0 U1 Z4 A# a4 KJob Duties/Responsibilities:

! z7 q/ R7 U* c# _Reception
* a6 B. ^: d# v•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
4 M7 [. H( b3 }5 s5 L•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

9 {1 R2 |8 C0 a6 I% f9 _Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
- }# x5 }: Q# a- W7 R•        Update and maintain databases as assigned, including those for Fund         Development and Administration
; D: ?! }: k4 b+ Z0 u•        Assist with task management for administrative volunteers
+ R! j1 t  v8 C% f1 x•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
. y; I! i. P- q+ ?. y6 \•        Assemble and forward information packets as requested
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$ o3 w' M) p  xRegistrar
' P$ g3 y* M1 ]+ r  {+ V•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
7 D1 g1 N: ]5 }•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
& C+ m; E% a4 r: U' }8 }4 Q$ D•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
4 p2 ~" \1 i. Y# M! s•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
0 i' O1 q7 h3 ?1 l% _& S' b•        Able to work independently

# R" [6 J) c2 b. F0 m, WClosing Date: July 13, 2009
8 x5 v6 k, R* K: K9 Q  E9 }" X: @
! y* I- V" C- Y6 A" }6 KPlease forward your resume to:
9 b$ S. O& x, }) A1 \YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
7 l" Y& E( F: C$ E# nEdmonton, AB
T5N 3V9
8 ?" ^2 j7 W* v
3 T, g  T6 h& T4 F" p5 Y8 {  aE-mail:  recruitment@ywcaofedmonton.org
  M- q+ o. R# V8 a) `Fax:  (780) 425-7467

Telephone:  (780) 423-9922
  \* k, ~5 [( e+ ~( a- ?+ v$ \5 Q0 |  y
Website:  www.ywcaofedmonton.org