Volunteer Services Coordinator

又见炊烟 · 发表于 2010-10-14 14:57

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization. This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week. The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

OPERATIONS
• Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
• Assist in development and implementation of policies and procedures for volunteer services.
• Maintain the volunteer files and update the database using Raisers Edge
• Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
• Develop and implement a comprehensive volunteer recognition program.
• Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
• Identify and implement best practices in regards to volunteer development.
• Facilitate placement of practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
• Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
• Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
• Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
• Develop and maintain job descriptions for each volunteer position
• Maintain secure volunteers files in accordance with privacy legislation
• Provide feedback on volunteers’ performance, as appropriate
• Ensure Human Resource policies and procedures are adhered to within the department
• Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
• Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
• Develop resource and orientation materials for Volunteer Services
• Maintain monthly and yearly volunteer statistics for reporting purposes
• Prepare a regular monthly program report

FINANCE
• Ensure the program operates within approved budget and be familiar with potential variances
• Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
• Act as liaison to the Y-Knit group of volunteers
• Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
• Follow up with correspondence to outside agency volunteers as appropriate
• Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

• Minimum 2 years experience in Volunteer Coordination
• Excellent organizational skills and multi-tasking ability
• Demonstrated superior volunteer supervision skills
• Collaborative working style and excellent interpersonal skills
• Ability to work to meet deadlines and to work under pressure
• Ability to work in a team-based environment, with cross-functional work teams on projects
• Sound judgment and ability to maintain confidentiality
• Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010

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