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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
; J: T/ k4 p' d8 s+ f4 f5 r有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:
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# ` d+ @, h: m, R2 o% Z7 NWorking closely with marketing, sales and programmers to facilitate customer system integration.7 {# a5 c* U& j i7 D* l. B
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.0 R4 M- `+ {. j8 I6 Q& f
Technical support and troubleshooting of client software implementations and customer issues or problems./ U) c9 C6 g+ p; @) w8 |7 u+ S! v
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting." ?5 C) T& O% [! ?% [. B. S
( V7 R$ E" T% Q) Q4 \4 ZRequirements:
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5 h5 g0 B( s6 x/ K e: V. H+ I- Advanced computer and technical knowledge Z- A1 @/ h! w7 R; Y
1 `- {4 S- R0 ^- Ability to solve complex problems in an efficient way' M' t* u0 G; b1 f/ V- y0 C# ?
5 e; Q! B5 A2 O, t$ V9 I- Ability to communicate in an effective and constructive manner with customers or potential customers, P5 q0 ]3 L% J) D! M$ [
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- Previous software support experience is an asset9 C2 [% X' ^. d' \- x7 D
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- Post-secondary education is an asset7 J: U& ~* K. [1 Z# t
9 Z7 ~3 ~; B+ ^/ W5 N j) `" w- Intermediate knowledge of database and web-based software is recommended
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# W) Q+ g6 J C4 s5 B- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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