Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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+ n# j8 g& }1 P8 `Job Duties/Responsibilities:
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Reception
0 R; u1 L8 R1 x•        Greet and provide assistance to incoming visitors
  B4 S& U$ [) T' V•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
: X6 k2 L9 A1 t. r* c•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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+ l+ [8 W/ f2 ^( z$ y0 g5 bAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
4 Z3 {$ D8 {( Y& ^- V; U7 g% h3 d•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
) E9 L" F2 ]6 W" G2 }; s•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
2 a/ T" \6 T+ E* Q& B. x& t1 `  E. v•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
+ m) C" d2 H. M3 @6 |1 Y' E6 c•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
/ w6 ~5 n/ a3 M% a* I•        Assist YoWoChAs Outdoor Education Registration as required
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: k. [2 H# x  F6 I! r  n: D. MQualifications:
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, x8 c; i0 p; i; W" u0 G1 d•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
: w6 ~# y2 I# `9 q# d•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
! e5 l+ c) q* X' {0 n/ R- W7 h1 I# o1 B•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
( G8 U! g2 B  L- Y* C  S' `100, 10350 – 124 Street
5 [" z$ U% B/ u: H% C* q" {# gEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org