ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
6 l( b& U: |1 F; N+ L* _* z- r4 ZTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
4 t4 P$ x2 a, y5 p6 v4 P
+ f" w  P  y  v3 Y1 RJob Description
& m0 N+ G5 z4 P$ i6 v" N* U-Answer multi-line phone calls professionally, politely and directing the calls correctly.
/ e. h! G% Q5 u; M* ^9 C, O  s-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
  T/ w' e8 P5 {, \( I5 _4 p-Reports to the program manager and provides clerical support to all members of the ISP team
" _5 u. P1 K# t+ L-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
6 O2 O) ~3 O# W-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
( z1 v; i) K0 @9 e) l-Exceptional customer service skills, ability to handle multi-task requirement
: A% C/ i0 A. [-Works well under pressure, ability to work well independently as well as in a team
% r7 [( e; v) d2 v-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
- e7 o5 v5 `  @4 @& p) e
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.