Volunteer Services Coordinator

又见炊烟

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

! r2 p4 ]5 r, r3 E: sJob Responsibilities:
5 g" A/ `) e! l/ v2 w- C0 R+ y( Y
6 t5 ]3 o' [2 [- H: n5 t2 KOPERATIONS
& F! w2 P5 n3 h+ v3 _/ b•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
) }4 n' o: l8 c5 U4 g: R•        Assist in development and implementation of policies and procedures for volunteer services.
+ j$ H& ?; P  \4 k% M# g6 W•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
; V' z+ W' E2 u7 ^# r; V•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
! L% g) E  @5 \( S* I8 L3 f•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
" a2 z9 P1 T( h1 d; S
) c' p* F0 }! c2 Q& hSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
2 j, g5 U2 Z4 F6 L8 c, f( ]5 U9 a, n0 ?/ z•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

) H* y/ j; z! O1 H  g' X6 a( s& NADMINISTRATION
1 L" Y* k2 u6 B, Z# }( b3 R4 r•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
6 D: Q3 Q# ~. D•        Provide feedback on volunteers’ performance, as appropriate
7 K" @8 W+ t2 b  k0 u4 Z( [; q•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
! W9 C! N8 }) Q+ Q•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
" d# B! O! B; H+ j


FINANCE
# B1 U! I- |- X# b1 V0 }9 D9 ?3 L•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
5 v# Z% n" _7 }: ^4 u/ n5 o! `/ d
INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
0 s  [" U0 K2 B8 ^•        Follow up with correspondence to outside agency volunteers as appropriate
0 `5 D9 t" o; O1 {8 j' X9 z•        Attend external functions such as volunteer fairs, trade shows, and special events as required
  r+ {; }+ {3 R  v2 X  X0 @
Qualifications:

. y" O3 ]' J. G8 k0 o1 ~•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
7 n4 z: e: J8 n& M•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
" @) ]) T1 ?% h: B, `4 V•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
& G* A9 T7 {% f5 j* eEmail: recruitment@ywcaofedmonton.org
  v% V( v2 u* q7 V6 \# Y1 kFax: 780-425-7467
9 K$ O$ U6 W; [: Q2 ^Application deadline: October 29, 2010