[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
, v7 s9 z: U$ Z' A, fAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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" A) b4 ?7 \6 HKey Responsibilities:
, L3 y, L' A9 h" M; X•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
- T& {/ x0 d# J/ l0 b1 S•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
% c, s- d2 X3 U% O2 I; d/ l: T/ s$ y; C$ Q•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
) H5 b# N! ^: \% N( B•        Maintain front counter service files
: k0 Z3 ?& t" N9 t7 f•        Perform general office duties as assigned
•        Report to ISP Program Manager
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' [; J6 W2 F. Q% U/ K" DKnowledge, Skills and Abilities Required:
/ h2 g$ x- g: x0 m0 _6 W. G•        Excellent communication (verbal and listening) on phone and in person
; ?! Z) y0 b9 K( o•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
! q% ^4 c# o6 e( I' G- f% y•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
6 i% s# A3 ]9 [2 I" u•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
4 ?: \: [. Y/ f5 l•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
8 z2 B+ `! ~4 ]) y* Q•        Demonstrate workplace maturity and professionalism
4 P: s2 a6 G& u; [•        Ability to work well under minimal supervision

' G0 B/ x$ c% N5 p% PPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
$ i* P/ w% E# u7 j6 }Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
8 _" O( r! U( q9 s, IHiring Closed.